Decisive, creative, technology professional with extensive experience leading complex business analysis, strategic sourcing, and business development programs. Effective organizer who works comfortably under pressure and readily assumes additional responsibilities. Proven track record of delivering positive results by leveraging a unique blend of leadership, relationship building, technology innovation, and communication skills.
Skills: Innovation Leadership Problem Solving Collaboration Adaptability Critical Thinking Strong Work Ethic MS Flow ITIL MS Bot Framework LSS Yellow Belt Agile Development
Experience
Product Owner & Business Analyst
DXC Technology (2017 - Present) Product Owner for DXC’s “Front Door” single point of entry for global solutioning and sales support. Successfully transitioned to an Agile development model while deploying the first smart agent chatbot on DXC’s award winning sales portal.
Conceived, piloted, and deployed DXC’s global Pursuit Launch tool, which uses AI to push Salesforce opportunity details to Kanban boards, enabling bid teams to visualize and collaborate on their pipeline and “drag and drop” opportunities forward through the sales life-cycle.
Recent user, peer, and leader feedback:
- “Pursuit Launch is the most Agile project I have ever seen” – Global Solutioning Leader
- “Guys, the bot is awesome! Just test drove it and works perfectly…Great work!” – Americas Offering Leader
- “Good stuff! I am telling everyone about it -It’s a great piece of work -well done!” – Deployment Lead
- “Front Door assistant is wonderful.” – Bid Manager US Public Sector
- “Patrick has been a supreme champion of BOTs…He has grabbed a technical challenge and run with it, engaging suitable help from the China dev team and progressing like lightening!” - Chief Technologist
- “From the redesign of the Front Door catalog, the new Enhanced dashboard, and now the implementation of the BOTs, Patrick has been a thought leader from the beginning. Nothing is impossible to Patrick. I am happy to have him on the team!” - Scrum Master
- “Patrick had a very strong year in his role as product owner for Front Door and Sales Information Center. He enthusiastically embraced the use of bots to automate tasks previously done by analysts, greatly enhancing his digital skills and experience with digital tools.” - Direct Leader
Senior Analyst Sales Information Center
DXC Technology (2012 - 2017) Consults with global DXC sales and account teams on sales strategy, competitive intelligence, proposal & orals preparation, effective use of references, proof points, and sales collateral to grow new business. Our team touches over $40B in total opportunity value each year across all stages of the sales pipeline from prospecting and demand generation, to qualification, through negotiation, close, and post sales expansion.
- Lead Analyst for DXC’s third party advisor (ISG, Gartner, Pace Harmon, KPMG, Alsbridge, Deloitte) survey response program, supporting about 20 surveys a year across all offering areas. As a direct result of my efforts, in the first post merger survey, DXC earned 8 awards from ISG - more than any other provider
- 2017 DXC Winners Summit – “One of the highest accolades a client-facing employee can earn. The honor goes to the top performers who not only exceed their growth commitment but also demonstrate a strong will to win with tenacity, integrity and passion.”
Strategic Sales Center - Content Consultant
Hewlett Packard Enterprise (2006 - 2012) Founding member of knowledge management “tiger team” of senior sales, solution, and delivery professionals focused on enhancing agility, re-use, and quality of proposal and orals responses for Strategic Sales pursuits (>$100 million USD). Built out a library of re-usable templates and artifacts for third party sourcing advisor led opportunities (such as ISG/TPI, KPMG/EquaTerra, Alsbridge, and Everest Group).
- Personally supported over 100 Strategic Sales pursuits, and consulted on countless others
- Directly recognized as a core contributor to more than $3B in new contract wins
- Global Sales Support “Top Performer” – Annual Corporate wide sales recognition Award
- Strategic Sales Center “Content Consultant of the Year” – Annual Peer nominated recognition Award
- Two-time Strategic Sales Center “Lantern Award” winner – Annual Leadership nominated recognition Award
Sales Support Executive/Client Sales Executive
Electronic Data Systems (1996 - 2006)
- Sales Support Executive (2001 - 2006) - End to end management of outsourcing bids across functional teams of solution architects, financial analysts, legal, HR, marketing, and sales specialists to meet demanding external client deadlines, navigate internal governance processes, and win new business
- Client Sales Executive, Internet & New Media and Infrastructure Solutions (1996-2001) – Responsible for developing relationships at the CEO, CFO, and CIO level to drive new business opportunities in the Internet and electronic markets space
- Personally led sales efforts resulting in more than $80 million in new business for EDS - including new contracts with the largest manufacturer and the largest distributor in my assigned industry sector
- Conceptualized and sold web-based supply chain management system to streamline government procurement - resulting in a 300% increase in sales for EDS’ client
- EDS “Inner Circle” annual corporate wide sales recognition event - Gold Level (exceeded sales quota by 100%)
Technical Sales Representative & Field Sales Trainer
Dianon Systems (1994 - 1996) Managed state sized sales territory for nationally renowned diagnostic testing center specializing in oncology.
- Revived a territory that had been operating 30% below plan into a top performer producing 117% of assigned goal overall, and more than 150% above goal in two different product lines
- Selected over 7 other sales representatives as the Regional Field Sales Trainer
Captain - United States Army
Ft. Hood, Texas/Republic of Iraq (1989 - 1994)
- Battalion Adjutant - led a Personnel Administration Center caring for the financial and human resources needs of 560 soldiers and their dependents. Earned seventh Army Commendation Medal for spearheading new casualty tracking and management system which significantly reduced mock fatalities during multi-million dollar deployment exercise at the Army’s National Training Center.
- Support Platoon Leader - Supervised 55 soldiers in providing the fuel, ammunition, cargo, and food service support for an M1A1 Tank Battalion. Improved the readiness rate of my 46 vehicle fleet by 20%, while supporting three major deployments. Hand-picked by the Battalion Commander for “the most critical Lieutenant position in the Battalion”.
- M1A1 Tank Platoon Leader - Prepared nineteen soldiers and five M1A1 Abrams tanks to deploy, fight, and win. Safely led my Platoon through three enemy minefields and 350 KM into Iraq. Top Platoon in the Brigade (#1 out of 24) in three consecutive evaluated gunnery exercises. Only Tank Platoon in the Brigade recognized with the “Order of the Cobra” for Tactical Excellence.
Awards - Army Commendation Medal with six Oak Leaf Clusters, Army Achievement Medal, Southwest Asia Service Medal with three Campaign Stars, National Defense Service Medal, Liberation of Kuwait Medal, Basic Parachutist Badge
Education
BBA Managment
Texas A&M University (1984 - 988)
- Distinguished Military Graduate
- College of Business Administration Distinguished Student
U.S. Army Armor School
Fort Knox, Kentucky (1989 - 1990)
- Mastered “Shock and Awe” at the Armor Officer’s Basic (AOB) Course
- Distinguished Graduate and member of the Commandant’s List
U.S. Army Airborne School
Fort Benning, Georgia (1990)
- Jumped out of a perfectly good airplane